Seller refund policy
All sales of digital downloads are final once accessed. If you encounter any technical issues receiving your files, please contact our support email.
Seller launch requirement: Confirm this policy is complete, lawful for the markets served, and consistent with checkout disclosures. Do not enable checkout while refund terms remain unresolved.
Need help with a purchase?
Contact support with the email used at checkout, product name and the issue. A receipt or transaction reference can help. Never send a card number, security code or password.
Contact support